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  • Ubiq

KEY ACCOUNT MANAGER (m/f/x)

Updated: Jul 15

Full-time, 38,5h /week // Vienna, Austria


With urbanization and climate change the defining features of our times, mobility is in a significant state of flux, with innovative solutions needed to address this new reality. At Ubiq we believe it is only through a data-driven approach that these solutions can be both sustainable and profitable. We are confident that, with our product and services, we can play a vital role in shaping the future of mobility. Join us!

With a constantly growing number of customers around the world and an ambition to improve shared mobility globally and scale out our reach, we are looking for another Key Account Manager to join our team.


Your role...

  • Be the main point of contact between Ubiq and our international customers in the shared and future mobility field

  • Professional account planning, controlling, feedback & reporting

  • Gather product/service requirements from clients and coordinate the implementation with Product Owner to ensure constant product and service improvements

  • Oversee the delivery of product & services to our clients

  • Closely work with our team of Community Managers and User Acquisition expert to steer business

  • Establish internal processes to deliver consistently high performance

  • Provide excellent ongoing customer support throughout the product life cycle

  • Manage the overall client relationship and the contact to all involved stakeholders


What we are looking for...

  • Proven experience (preferably 2+ years) as Account Manager or in a similar role, e.g. customer-facing Project Manager ideally with a track record on quantifiable objectives

  • Strong communication & relationship skills

  • Work experience in the Technology B2B or SaaS environment is a plus

  • Fluency in English is a requirement; German language skills are an advantage but not essential

  • Some level of technical know-how (e.g. familiarity with mobile applications, API-based service delivery, concept of a client server architecture, and similar)

  • Interest in technology, mobility & innovation

  • Excellent business customer orientation

  • Open & detail-oriented personality

  • Hands-on and “getting things done” approach

  • Austria/ EU work permit required


What we are offering...

  • The opportunity to a shape a fast-growing start-up

  • Contact to international clients in the mobility field

  • A fantastic team with lots of start-up spirit and English as the working language

  • Flexible working hours with a healthy mix of home-office & on-site

  • Continuous training & learning support (events, courses, etc.)

  • Top equipment, incl. individual equipment budget for special requests, company phone, company scooters, etc.

  • Free fruits, snacks and drinks at the office

  • Regular team events

  • Competitive salary in line with your experience & qualifications


Interested?

Please send your documents in English (CV & description of why you are the right person for the role, incl. your earliest start date & salary expectation) to Steliana Kokonova, steliana.kokonova@ubiq.ai


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